FRENCH SELECTION (FS)
French speaking Customer Service Advisor
Location: Coalville
Hybrid work with 3 to 4 days a week in the office
Salary: up to £38,000 per annum (depending on experience)
Ref: 4280FC
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4280FC
The company: A well-established British supplier providing a range of high-quality products within the printable media industry.
Main duties: As a detail-oriented Customer Service Advisor, you will support the French-market by providing excellent customer service and efficient sales support. You will act as a key liaison between the customers, internal departments, transport providers, and warehouses.
The role:
- Handle inbound customer enquiries via email and phone delivering exceptional service at all times
- Assist the Sales team with quotes, order tracking, and customer updates
- Accurately process customer orders in a timely manner using our internal systems
- Liaise with transport companies and warehouses to arrange and track deliveries, resolve issues, and ensure timely dispatch
- Organise transport and logistics for both domestic and international shipments
- Assist the finance team with c...