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Medical receptionist

Glasgow (Glasgow City)
NHS Scotland
Medical receptionist
Posted: 28 August
Offer description

Skye Glen Medical Practice, Rutherglen Primary Care Centre, 130 Stonelaw Road, Rutherglen, Glasgow G73 2PQ

Skye Glen Medical Practice is looking to recruit a part time receptionist to join our friendly team. The successful candidates must have an excellent telephone manner as well as good communication, organisational skills, be a good team player and be able to prioritise workload around the demands of a busy reception area. EMIS and Docman experience would be preferred but not essential as full training will be provided. A person specification has been enclosed with this advert.

This vacancy is 25 hours per week, with shifts being Monday 8am-3pm, Wednesday 8am-3pm, Thursday 8am-1:30pm and Friday 8am-1:30pm. Flexibility to work to 6pm is required to cover annual leave and any short notice or long term absence.

Enquiries by e-mail or a letter accompanied with a CV to the undernoted address. Closing date for applications is Tuesday 9th September 2025 Please specify what vacancy you would like to apply for.

How to apply

Email your CV to the following details:

Practice Manager

MEDICAL RECEPTIONIST - PERSON SPECIFICATION

ATTRIBUTES

ESSENTIALS

DESIRABLE

Experience

Dealing with the general public; in person, via telephone and electronically via email, in a professional, caring and friendly manner

Dealing with high volumes of information simultaneously

General practice/ health or care service experience

Experience of working within a very busy environment

Knowledge and Skills

Understanding confidentiality issues

Accurate keyboard skills and knowledge of Microsoft Office programs

Excellent telephone manner, communication and listening skills

Clear written and verbal message recording skills

Ability to manage and deal with multiple demands

Time and work management skills

Experience of Medical IT systems: ideally EMIS

and Docman

Knowledge and understanding of GDPR

Personal Attributes

Good team player

Ability to cope well in difficult situations

Ability to apply a fair and open mind

Ability to apply initiative in developing situations

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