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Bank admin assistant

March
Athena Care Homes (UK) Ltd
Admin assistant
Posted: 20h ago
Offer description

As an Admin Assistant at Aria Court Care Home, you will be responsible for providing a high standard of customer service and creating positive first impressions for all guests visiting the home.


About Aria Court Care Home

After a recent refurbishment, Aria Court is now a sparkling 92-bedroom care home with state-of-the-art equipment and facilities. Located in a quiet residential nook in March, Cambridgeshire, our home boasts a cinema, hair salon, multiple dining rooms, and beautiful gardens with home-grown fruit and vegetables. The kitchen team at Aria Court are award-winning and have even created their own cookbook full of their best recipes. As one of the leading residential care homes in March, Cambridgeshire, Aria Court offers the best care in a safe and comfortable environment.


About The Role

Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area provides a friendly, welcoming, and professional image at all times. You will support the Home Admin Manager with various administrative tasks, including answering enquiries, responding to emails, and postal duties.


Salary

£12.21 per hour.


Shift Pattern

This is a bank/casual contract, offering shifts on a rota basis between Monday and Sunday.


Home Location

Coronation Close, March, England, PE15 9PP.


Key Duties & Responsibilities

1. Coordinate all front desk activities, including answering calls, providing information, redirecting calls, or taking messages, and passing them to the appropriate person promptly.
2. Assist with payroll tasks such as setting up new starters, recording absences and annual leave, and processing leavers.
3. Support the Admin Manager with daily admin tasks ensuring accuracy and efficiency.
4. Handle enquiries, prepare and send out brochures, and respond to emails.


Training, Skills & Experience Required

* Previous administrative experience is desirable; knowledge of Finance and HR procedures is a plus, but training will be provided.
* Excellent customer service, communication, and IT skills, preferably with Microsoft Office, and an eye for detail.
* Ability to handle personal and sensitive data confidentially.
* Organised, numerate, accurate, with a proactive attitude.


What We Can Offer

* Fully comprehensive induction.
* Competitive salary.
* 28 days of holiday per year.
* Free Blue Light Card & access to discount platform.
* Refer a friend scheme.


About Athena

Athena Care Homes is a family-run business with seven homes across East Anglia, including Peterborough, Cambridgeshire, Kings Lynn (West Norfolk), and Ipswich (Suffolk). We aim to be the first choice for high-quality residential, nursing, and dementia care, leaving a positive legacy within our communities. Our homes are managed by passionate leaders, supported by dedicated care, clinical, hospitality, and activities teams to deliver exceptional care and outcomes. We uphold our core values, approaching all we do with thought and passion.

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