🌟 IT Support Analyst Opportunity! 🌟
Are you passionate about technology and thrive in a dynamic IT environment? We are looking for a proactive IT Support Analyst to join an award-winning business headquartered in Manchester!
This role offers a blend of in-office collaboration and remote flexibility, perfect for those who value both teamwork and independence.
Salary: £25K - £29K per annum
Location: Manchester City Centre / Remote (Office presence required 2 days per week)
Desired Experience:
* Proven track record in remote support and managing tech hardware.
* Proficiency in Mac OS, Office 365, SharePoint Online, and Exchange administration.
* Strong skills in user account management and licensing.
* Expertise in advanced Word, Excel, web development, and content management.
* A keen eye for cybersecurity and data protection.
* Ability to troubleshoot networking issues and provide IT training.
* Experience in handling confidential information with the utmost integrity.
Key Responsibilities:
* System Vigilance: Keep a watchful eye on our internal ticketing systems and swiftly resolve support requests.
* Tech Setup: Install and configure the latest hardware and applications to keep our operations running smoothly.
* Account Management: Create and manage user accounts, ensuring secure access across Azure Active Directory, O365, and SharePoint.
* Support Mastery: Provide stellar telephone, remote, and email support to our diverse user base.
* Hands-On IT: Tackle various IT tasks, from changing printer toner to setting up new workstations.
* Knowledge Expert: Stay ahead of the curve with the latest operating systems and software packages.
* Skill Growth: Dive into training opportunities to enhance your expertise in desktop support, networking, and more.
* Content & Document Management: Take charge of our intranet content and document management systems, ensuring seamless information flow.
If you’re eager to bring your IT skills to a place where they will be valued and expanded, we would love to hear from you. Apply now and take the first step towards a rewarding career with an award-winning client!
🚀 Apply Today and Elevate Your IT Career! 🚀