Job Description
IT Support Engineer - Modern Workplace Specialist
Location: Berkshire (with occasional travel between sites)
Salary: Negotiable depending on experience + benefits
Company: Leading Financial Services Organisation
About the Role
Our client, a well-established financial services organisation, is seeking an experienced IT Support Engineer with strong expertise in Microsoft's Modern Workplace technologies to join their dynamic IT team in Berkshire.
This is a hands-on technical role requiring proven experience across the full Microsoft cloud ecosystem. You'll be responsible for day-to-day IT support while also working on strategic Modern Workplace projects that keep our organisation secure, efficient, and productive.
What You'll Be Doing
* Manage and troubleshoot Azure Virtual Desktop (AVD) sessions and environments
* Administer our Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive
* Configure and support devices using Autopilot and Microsoft Intune
* Implement and manage security policies through Microsoft Defender and Privileged Identity Management (PIM)
* Maintain and troubleshoot Entra ID (Azure AD) including user management, conditional access, and identity protection
* Work with our Cloud Service Provider to ensure platform security and performance
* Proactively monitor Modern Workplace performance and recommend improvements
Essential Skills & Experience
* Proven hands-on experience with Azure Virtual Desktop (AVD) - deployment, management, and troubleshooting
* Strong working knowledge of Microsoft Azure services and administration
* Demonstrated experience with Autopilot device deployment and configuration
* Practical experience implementing and managing Microsoft Intune for device management
* Working knowledge of Microsoft Defender for endpoint security
* Experience with Entra ID (Azure Active Directory) including user/group management, conditional access, and authentication
* Understanding of Privileged Identity Management (PIM) and its role in security
* Solid experience administering Microsoft 365 including SharePoint, Teams, and OneDrive
You'll be joining a supportive team where your technical expertise will be valued and where you'll have the opportunity to develop your skills in a modern, cloud-first IT environment.