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Temp-to-perm admin & customer service specialist

Carnforth
Temporary
Randstad Business Support - London
Customer service specialist
Posted: 16h ago
Offer description

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Administrator

Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm

Pay: £13.45 per hour

Duration: 6-12 months contract with the potential to go perm dependant on performance

Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA

Main tasks include

* Ensure that orders are received when goods/services have been supplied
* Liaising with suppliers to resolve any invoice queries
* Answering the telephones and passing on messages in a professional manner
* Taking customer orders
* Updating customers on orders and deliveries
* Dealing with any customer queries
* Supporting internal staff with pricing queries
* Data entry

Requirements

* Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
* Flexible and adaptable attitude with ability to prioritise a range of different tasks.
* Exceptional communication skills, at all levels, both written and verbal.
* Excellent organisational and time management skills.
* Excellent interpersonal skills with other members of staff at all levels of the organisation.
* Confident, enthusiastic and tenacious
* Previous admin or customer service experience

Benefits:

* Advice and editing on your current CV
* Dedicated team throughout your journey within the role
* Paid holiday
* Exclusive online services including restaurant and retail discounts
* Chance to receive £25* for referring a friend
* Opportunity for progression into permanent roles
* Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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