Job Description
* Wine service includes delivering refined, confident guidance on selections, decanting, and thoughtful pairing recommendations, ensuring each guest experience reflects exceptional standards.
* Guest engagement focuses on building genuine rapport, understanding preferences, and offering personalised suggestions that elevate the dining journey.
* Training support involves assisting with team development by reinforcing wine knowledge, service techniques, and pairing principles.
* Operational excellence includes maintaining impeccable standards across wine service, cellar organisation, and glassware presentation.
* Menu collaboration supports the culinary team by aligning pairings with seasonal dishes.
* Cellar management includes stock rotation, accurate inventory, and maintaining a well‑organised, temperature‑controlled environment.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
* WSET Level 2 or Court of Master Sommelier Certified or higher (or equivalent experience)
* Strong knowledge of global wine regions, producers, and vintages
* Previous experience in a Michelin‑starred or luxury dining environment preferred
* Confident communication and guest‑facing skills
* Ability to thrive in a fast‑paced, high‑expectation service environment
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people