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Romanian Speaking Technical Support Advisor - Newark-on-Trent
Job Details:
* Location: Newark-on-Trent, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: b4120dbd48d1
* Job Views: 5
* Posted: 02.06.2025
* Expiry Date: 17.07.2025
Job Description:
Our award-winning Newark-based tech company is seeking a Romanian-speaking Technical Support Advisor to join their team. This is a permanent, full-time position with the following benefits:
* Up to 33 days holiday (after qualifying period)
* Birthday off
* Company events
* Health & wellbeing programme
* Free on-site parking
* Sick pay
* Hybrid working opportunities
Responsibilities include:
* Providing 1st line technical support in Romanian and English
* Logging incidents and diagnosing faults
* Escalating queries to 2nd line support
* Monitoring group mailboxes and responding to inbound queries
Candidate requirements:
* Fluent Romanian and English skills
* Problem-solving abilities and attention to detail
* Excellent telephone manner and communication skills
* Previous Technical Help Desk / Service Desk experience
Working hours: Between 06:00-22:00, 8.5-hour shifts with a 30-minute unpaid lunch, 5 days out of 7 (including one weekend day in a 3-week cycle)
Salary: £25,300 for 2 supported languages, £25,800 for 3 supported languages, with a £1,000 increase after a 6-month probation/training period.
Note: Travail operates as an Employment Agency for this role.
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