Salary: £130,000 - 149,500 per year Requirements: Extensive VMware experience (vCenter, ESXi, NSX, VCF) Knowledge of Horizon VDI and Windows Server environments Experience with physical networking and cloud administration (e.g., vCloud Director) Familiarity with Event Management tools and scripting (PowerShell) Strong problem-solving skills and the ability to take on technical leadership activities Willingness to work on-site in Basingstoke on a rotating shift pattern (0700-1500 / 1100-1900) Responsibilities: Provide expert support for cloud (compute & storage) technologies, including VMware and Horizon VDI Respond to escalations from 2nd Line, perform daily system checks, and manage incidents through the IT Service Management Toolset Conduct readiness assessments for new releases, ensuring smooth deployment Maintain comprehensive documentation such as Work Instructions and Patching Schedules Manage lifecycle of supported products, ensuring they remain supported and up-to-date Carry out planned activities via Change Management processes and monitor systems using Event Management tools like SCOM and Aria Operations Support physical networking and Windows environment components (Active Directory, DNS, SQL, SCOM) Technologies: Active Directory Cloud Support PowerShell SQL VMware Windows Security More: We are a reputable organization committed to building trust through innovation, and we are hiring a dedicated 4th Line Cloud Support Engineer to join our dynamic team in Basingstoke. This is an exciting 6-month opportunity to work on high-profile projects within a collaborative environment. We offer the chance to contribute to innovative cloud solutions while thriving in a fast-paced setting. last updated 17 week of 2026