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Client relations specialist

Slough
Orla Rose Associates
Posted: 26 September
Offer description

Award-winning and luxury high-end Commercial Retail Estate company


Are you ready to step into a leadership role that blends high-end hospitality with the fast-paced world of serviced offices?

We’re not just looking for industry insiders. We’re looking for sharp, service-led individuals with transferable skills, fresh ideas, and the drive to grow. If you’ve got the right mindset, our client gives you the tools and training to thrive.


Currently recruiting several Assistant Manager and Front of house/events/administrative roles where you’ll be at the heart of operations, ensuring seamless daily running of the centre while leading and motivating your team.


What you will do:

* 360 client-facing role ensuring seamless standards are always met.
* Oversee and coordinate on-site teams, including client experience, cleaning, and maintenance staff.
* Manage rotas, authorise leave, and track absences.
* Lead daily team briefings, 1:1s, and support development plans.
* Step in as Manager when required.
* Maintain premium standards of cleanliness, hospitality, and client care.
* Own client-facing events and ensure every detail is executed flawlessly.


We’d love to hear from you if you:

* Lead with a proactive, hands-on approach.
* Have strong operational and client-facing experience, ideally gained in high end luxury retail, fashion, hospitality, or hotels.
* Thrive in fast-paced environments with sharp attention to detail.
* Stay calm, adaptable, and solutions-focused under pressure.
* Build trust quickly and create an elevated, welcoming atmosphere.
* Communicate with confidence and professionalism.


Presence and mindset are just as important as experience. If you’re polished, positive, and ambitious, you’ll fit right in.


Salary: £28,000–£38,000 (DOE) + annual discretionary bonus + extensive wellbeing/personal benefits and perks.


You’ll join a dynamic, high-energy team in a premium workspace, where professionalism meets camaraderie and ambition is always celebrated.

#high-end fashion, retail, hospitality #award-winning #client-facing #operations

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