Coordinator
Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary: GBP 28,500 plus a 5 annual
Hours: Monday : Friday, 37.5 hours (Flexible Between 8AM : 6 PM)
Plus fantastic benefits including the following :
Employee assistance programme Huge Discounts on vehicles Competitive salary with bonus potential Onsite parking and nursery Hybrid working (2 days from home per week) Volunteer days Life assurance Complimentary office refreshments Generous pension scheme (up to 15 employer contribution) Wellbeing initiatives, including monthly wellbeing hour and events Private medical insurance 25 days annual leave + bank holidays Employee discounts and retail perks Dynamite Recruitment is currently working on behalf of a well:established award:winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts.
As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.
What Youll Be Doing
Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries and phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties and internal teams to support client needs Completing high volumes of administrative tasks related to account management What Were Looking For
Previous experience in an Account Manager/Co:ordination/Call Handling role or telephone:based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel and Outlook) If youre a proactive and results:driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you, please submit your CV or contact Fran Curtis for more details.