We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Llandudno team.
The Store:
As our Llandudno Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
You will have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPI’s, customer service, team development, and overall sales – so that we are playing to win!
About you:
* You have previous store/deputy management experience
* You have a track record of effectively leading and managing a team
* You identify yourself as a New Look brand adorer
* You have a history of delivering and exceeding KPI’s and key objectives
* You possess commercial acumen
* You have excellent communication and interpersonal skills to engage with customers and provide exceptional service
* You have exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look?
The amazing people, the fashion – there are many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks…
Benefits include:
* Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members
* Access to hundreds of discounts from top retailers and gyms via our rewards platform Runway
* Private pension scheme to help plan for your retirement
* Performance-related retail management bonus scheme
* Family-friendly policies including enhanced maternity, paternity, and adoption leave, and shared parental leave
* Healthcare cash plan to claim money back towards medical expenses
* Cycle2Work scheme to promote eco-friendly commuting
* Life assurance policy from day one
Please note – these benefits and perks are non-contractual and may be changed from time to time.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and talented team members who embrace our shared purpose, behaviors, and values.
We offer flexible working patterns and are open to discussing specific arrangements to suit your needs.
Please ensure your CV is in a simple format, e.g., Microsoft Word, when applying to ensure a smooth application process.
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