Overview
The Council’s Parking Service is one of a number of front-line services within our Public Services directorate. They manage the operational elements of both on and off-street parking across Calderdale. This includes enforcement, operations, and administration.
An exciting opportunity has arisen to recruit a Technical Support Officer to join the existing team due to the growth of the service.
Responsibilities
* Support all back-office functions of an operational parking service with a focus on processing Penalty Charge Notices (PCNs) and permits.
* Consider appeals and permit applications efficiently, accurately and in accordance with legislation, existing policies, procedures, and timescales.
Qualifications
* Experience of working in a busy front-line service with strong organisational and communication skills.
* Ability to deal sensitively and professionally with a wide range of people, both verbally and in writing, often explaining complex and technical information.
* Flexible and proactive approach to work.
* Knowledge of the Traffic Management Act and parking is desirable, but not essential.
Location
The post will be primarily based in one of the Council's offices in central Halifax. The location will be provided upon appointment.
Application details
Closing Date: Monday, 15th September 2025
Interview Date: Week Commencing 29th September 2025
Equal Opportunity / Diversity
Calderdale Council embraces the positive benefits of a diverse workforce, and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
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