Location : Wellingborough
Department : Accounts
Reports To: Finance Director
Employment Type: Full-Time, Monday to Friday
Job Summary
We areseekinga detail-oriented and proactive Credit Controller to manage the credit and collections process within our finance team. This roleis responsible forensuringtimelypayment of outstanding invoices,maintainingaccuraterecords, generatinginvoicesand supporting the business in minimisingbad debtexposure and optimising cash flow.
Key Responsibilities
Credit Control & Debt Collection
Monitor customer accounts to identify overdue balances and outstanding debts
Contact clients via phone, email, and written correspondence to chase overdue payments
Maintain clear and up-to-date records of all customer communications, payment arrangements, and disputes
Set and review credit limits based on company policy and customer credit risk assessments
Initiate legal proceedings or escalate accounts to external collection agencies when necessary
Customer Billing & Invoicing
Raise and issueaccurateinvoicesin a timely manner, ensuring alignment with internal billing procedures
Liaise with the sales team to resolve invoice disputes or queries
Payment Processing
Handle secure customer payments via a virtual terminal, ensuring proper recording and reconciliation of transactions
Reporting & Reconciliation
Send regular account statements to customers and proactively follow up on overdue accounts
Maintainthe Monthly Owed Spreadsheet, updating with current customer and supplier payment statuses
Ensure the Debtors Report onEvonetis keptaccurateand up to date
Other Duties
Ad-hoc duties: Support the Finance Director onadditionalduties and financial tasks asrequired
Skills & Qualifications
Prior experience in credit control or a related finance role
Excellent communication and negotiation skills with a professional telephone manner
Strong organisational and time-management abilities
High attention to detail and data accuracy
Proficiency in Microsoft Excel and financial systems (e.g.Evonetor similar)
Experience using portals such as White Oaks is a strong advantage
A qualification in finance, accounting, or business (e.g. AAT, ACCA part-qualified) is desirable but not essential
What We Offer
Supportive work environment with opportunities for growth
Training and development opportunities
Employee Assistance Programme
Length of serviceadditionalannual leave
You may have experience in the following: Credit Controller, Senior Credit Controller, Accounts Receivable Clerk, Accounts Assistant, Finance Assistant, Sales Ledger Clerk, Credit Analyst, Debt Recovery Officer, Finance Administrator
REF-227 848
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