Summary
In this apprenticeship, you’ll support with the general business administration functions and provide support to the Field Sales team. You’ll also collaborate with all departments to support the overall business aims. You will be working towards the Business Administrator Level 3 standard.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday - Friday between 8:30am - 5pm. Exact shifts TBC.
40 hours a week
Start date
Tuesday 26 August 2025
Duration
1 year 9 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General duties:
* Meet and greet visitors
* Answer and direct phone calls
* General office support roles
* Ordering stationery, PPE, company merchandise
* Support social activities and functions such as Christmas parties, hotel bookings, catering bookings
* Prepare meeting rooms
Data inputting:
* Booking timesheets
* Scanning paperwork and saving to relevant files
Purchase ledger:
* Invoice checking
* Statement checking
Sorting purchase ledger queriesales:
Schedule demonstration vehicles, including all vehicle movements and specifications
Engineering support:
* Type approval administration and documentation
* General support duties as required
Reporting and IT:
* Compile and update various reports/schedules using IT software such as Microsoft Office
* Share information effectively with colleagues
* Internal H&S and quality audits
Accountabilities & Commitments Required:
Commitment to uphold company values:
* Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets
* Confidence to engage in a working group as well as working on their own to deliver, within required timescales
Where you'll work
Highgrounds Road
Highgrounds Industrial Estate
Worksop
S80 3AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INTEC BUSINESS COLLEGES LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* Business Administrator Level 3 apprenticeship standard
* End Point Assessment
* Work-Based Training
* Monthly Assessor Sessions
Requirements
Essential qualifications
GCSE in:
Mathematics & English (grade 9-4 (A*-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Team working
* Initiative
* Working to Deadlines
* Task Prioritising
* Good Timekeeper
* Positive Attitude
* Perseverance & Determination
Other requirements
Please note that you may be asked to carry out tasks other than the above that are deemed by your manager to be appropriate, reasonable and within the remit of your role. You will be expected to carry out these ad hoc tasks as requested. Accountabilities & Commitments Required: Commitment to uphold company values. Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets. Confidence to engage in a working group as well as working on their own to deliver, within required timescales.