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? Stockley Park, Uxbridge | ? Office-Based
? 37.5 hours per week | ? 28 days holiday + bank holidays
Are you an organised and proactive administrator with great attention to detail? We’re looking for a Sales Administrator to join a collaborative and supportive team based in Stockley Park, Uxbridge. You’ll be working closely with major retail clients including John Lewis, Costco, and Selfridges, handling everything from order processing to after-sales support.
This is a varied role with a steep learning curve, but full training will be provided – perfect for someone who enjoys problem-solving and wants to be part of a fast-paced environment.
What you’ll be doing:
Order Management:
* Accurately entering UK and international wholesale orders into the SAP system
* Sending order confirmations and ETAs, including managing out-of-stock updates
* Verifying pricing details
* Creating and sending pro-forma invoices
Customer Communication:
* Booking and managing orders through client-specific portals (experience with these systems is a bonus)
* Handling customer queries by phone and email
* Managing returns, pricing queries, and general aftercare for key wholesale accounts
Admin & Operations:
* Completing new line forms and providing product images to customers
* Monitoring seasonal orders and preparing shipping documentation
* Coordinating with logistics teams and attending internal meetings
* Ordering shipment-related materials (labels, sundries)
* Archiving and general admin tasks as needed
What we’re looking for:
* Experienced Sales Administrator
* Confident IT user – especially Excel and Word
* Accurate and fast data entry skills
* Ability to stay calm and efficient under pressure
* A proactive team player with a strong sense of initiative
* Excellent written and verbal communication skills
* Highly organised, methodical, and able to manage your own workload
* Previous experience in an administrative or wholesale environment is a plus
Why apply?
* Join a friendly, hard-working team with full on-the-job training provided
* Office-based in modern premises at Stockley Park
* Generous holiday: 28 days + bank holidays
? Ready to join a team where your attention to detail and communication skills really make a difference?
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