Symphony has an exciting opportunity for a Trainee Client Account Manager (Graduate) to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets. The role covers the East of England, so candidates must be located in Northamptonshire, North Buckinghamshire, Bedfordshire, or Cambridgeshire. Extensive travel within the area, including potential overnight stays, is required. The position is full-time and permanent, offering a competitive salary.
Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, bedroom, and bathroom furniture, with a turnover of over £300 million and approximately 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential developers, and social housing providers.
We pride ourselves on a diverse product range, including licensing for Laura Ashley kitchen and bedroom furniture brands, advanced supply capabilities, sustainability credentials, and outstanding service—providing everything our customers need to succeed.
About The Trainee Client Account Manager (Graduate) Role
We are seeking a graduate to join the Client Solutions Team, working across the New Build and Social Refurbishment Housing markets. The role covers the East of England, requiring residence in Northamptonshire, North Buckinghamshire, Bedfordshire, or Cambridgeshire, with extensive regional travel and potential overnight stays.
The key responsibilities include:
* Producing specifications to develop new relationships and strengthen existing ones with clients, focusing on mixed tenure new build developments and refurbishment schemes.
* Collaborating with clients such as housing associations, councils, and BTR providers to create specifications that meet their budgets, then passing approved projects to the relevant teams.
* Developing relationships with key personnel within client maintenance and development teams.
* Building a pipeline of new developments and specifications within the social housing sector.
* Forecasting pipelines for new build and refurbishment projects.
* Conducting factory and marketing suite tours at Head Office to showcase products and services.
* Producing monthly opportunity and sales reports.
* Maintaining accurate customer contact records.
* Managing the quotation tender process through to project delivery.
Candidate Requirements
* A minimum 2:1 degree in Business, Engineering, or Design-related subjects, achieved within the last two years.
* Preferred some work experience in sales or construction.
* Excellent organizational and administrative skills.
* Strong relationship-building abilities.
* Creative problem-solving skills.
* A full UK driving license for regional and national travel.
Personal Attributes
* Effective time management and self-organization.
* Confident communication skills across all levels.
* Team player mentality.
* Ability to work under pressure and meet deadlines.
* Proficiency in PowerPoint and Excel.
* Self-motivated and enthusiastic.
* Professional appearance at all times.
If this opportunity interests you and you wish to apply, please click ‘apply’ today—we look forward to hearing from you!
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