Your Role and What You'll Be Doing
In this role you will work collaboratively as part of a team based in Sheffield to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
* Act as the operational gatekeeper for new claims into the team by managing shared inboxes, in addition to day to day dealing with existing claims.
* Liaise with fee earners, insurers, internal departments and other third parties as appropriate.
* Check all systems and files are correct and compliant before passing file/claim papers to the relevant fee earner.
* Assist and complete professional checks (conflicts, money laundering) for all new claims and provide updates on respective files where appropriate.
* Populate and submit insurer audit reports on a monthly basis, gathering data from team‑generated spreadsheets.
* Deal with accounts queries, obtain billing guides when requested and facilitate regular client billing disciplines by the fee earners.
* Work closely with other team members and provide support where appropriate, including assisting in preparation of court bundles and booking appointments.
* Produce correspondence and documentation within the parameters of the department’s house style ensuring consistency and accuracy in presentation.
* Deal day to day with new and existing claims, completing professional checks on new files and providing updates on existing files.
* Undertake a range of administrative responsibilities, including accurately recording meeting minutes, efficiently managing diaries, and providing comprehensive support to fee earners in resolving queries.
About You
* Able to use own initiative
* Good verbal and written communication skills
* Strong time management and organisational abilities
* Professional presentation
* Ability to work flexibly and under pressure
* Knowledge of legal procedures desirable
Our Benefits - What We Can Offer You
* 25 days holidays as standard plus bank holidays – you can buy up to 35 hrs of extra holiday.
* Generous and flexible pension schemes.
* Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
* Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
Irwin Mitchell LLP is an equal opportunity employer.
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