Resident Liaison Officer
187911_1769424978 Posted: 26/01/2026
Resident Liaison Officer
Based in Milton Keynes
Temp to perm
£19.05per hour Umbrella
Role Overview
We are seeking an experienced Resident Liaison Officer (RLO) to support the delivery of a retrofit programme focused on energy efficiency improvements. The RLO will act as the key point of contact between residents, the client, and the delivery team, ensuring clear communication and a positive customer experience throughout the works.
To deliver a retrofit programme of energy efficiency works
Covering Bedford & surrounding areas including Milton Keynes, Colmworth, Kempston and Nuneaton.
Requirements
1. Previous experience as a Resident Liaison Officer or similar customer-facing role within construction, social housing, or retrofit projects
2. Strong communication and interpersonal skills
3. Experience working on retrofit or energy efficiency programmes is highly desirable
4. Ability to manage multiple sites across a regional area
5. Full UK driving licence and access to a vehicle preferred
6. Organised, proactive, and resident-focused approach