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Retail security officer

Folkestone
Mitie Cleaning & Hygiene Services
Retail security officer
Posted: 22 October
Offer description

Location

Folkstone


Position

Security Officer – Retail Security Officer


Pay

£13.59 per hour


Shifts

5 days out of 7 on a shift pattern, with weekends included.


About the Role

Mitie is hiring a Retail Security Officer for the Lidl store in Folkstone. You will receive full training and a quality induction. You must have a valid driving licence and own a vehicle to access the sites.


Responsibilities

* Act as a visual deterrent on the shop floor.
* Safely detain offenders following H&S training.
* Utilise store security systems, including CCTV and EAS gates.
* Collaborate with covert security operatives.
* Investigate losses and support inquiries about known offenders.
* Complete accurate incident reports and company documentation.
* Report crime incidents using a company‑provided tablet.
* Conduct routine patrols to ensure customer safety.
* Record patrols in daily activity sheets.
* Provide security updates during store briefings.
* Conduct shift handovers to ensure service continuity.
* Maintain a safe and secure environment for all.


Qualifications

* Door Supervision or Security Guarding Licence.
* Five‑year checkable employment history or documentary evidence of any period of unemployment, self‑employment or education.
* Previous experience in a retail security role.


Benefits

* Free SIA licence renewal.
* Competitive holiday entitlement.
* Pension scheme.
* Personal learning hub & additional training.
* 24/7 virtual GP & healthcare benefits.
* Cycle‑to‑work scheme.
* Full uniform provided.
* Exclusive discounts with selected companies.
* Company share scheme (SIP & SAYE).
* Overtime available.


Additional Information

Mitie offers a flexible benefits scheme to suit your lifestyle, including high‑street discounts, financial wellbeing assistance and a salary finance programme. We support inclusive recruitment and welcome applicants with disabilities or long‑term conditions to request reasonable adjustments.


How to Apply

Apply now to become part of our dedicated team and take advantage of our benefits and career development opportunities.

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