Senior Sales Associate | Part time (32 hours)
As part of our Retail team, you'll be joining our store in Richmond, London as our Senior Sales Associate on a fixed term basis for 24 hours per week.
You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
* Delivering a premium and tailored customer service experience
* Providing in-depth knowledge of the brand and our products
* Communicating appropriately and effectively with customers, team members and management
* Maintaining visual standards
* Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
* A passion for premium or luxury product
* Previous experience in a customer‑facing environment
* Be able to see things through the customer’s eyes
* Excellent customer service skills
* Flexibility and ability to adapt to changing priorities
* Ability to work in a fast‑paced retail environment
* Have excellent communication and interpersonal skills
* Have excellent organisational and decision‑making skills
* Be a team player
* Good written and verbal communication skills
What we’ll do for you
* Seasonal business wear allowance
* Generous employee discount
* Rewarding commission structure
* Wellbeing and financial support through our Employee Assistance Programme
* Low monthly cost health support through our medical cash plan
* Fitness discounts
* Family friendly policies including enhanced parental pay
* 23 days annual leave, increasing to 25 days after two years service
* Employee referral scheme
* Career development opportunities
Equal Opportunity
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us.
Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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