Job Description
We're working with a well-established international business that urgently requires an experienced Customer Service Administrator to join their UK Operations team.
This is a fantastic opportunity for someone who thrives in a fast-paced Business to Business and Consumer Customer Service or Administration environment and can hit the ground running from day one.
What You'll Be Doing:
• Managing customer orders from receipt through to delivery
• Handling customer enquiries via phone, email and online systems
• Providing pricing, availability and delivery updates
• Coordinating with Sales, Planning, Logistics and After Sales teams
• Resolving customer issues and complaints professionally and efficiently
• Maintaining accurate CRM and order management records
What We're Looking For:
Previous B2B or B2C Customer Service experience or Administration
Strong communication and relationship-building skills
Experience using CRM systems
Excellent attention to detail and administration skills
Strong Microsoft Office capability
Ability to manage multiple priorities and work to deadlines
SAP experience would be advantageous
This is an urgent requirement.
If you're looking for your next opportunity, apply today or contact us directly.