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Senior account manager, japan consumer innovation, vendor success program

London
Amazon
Account manager
Posted: 21 August
Offer description

Senior Account Manager, Japan Consumer Innovation, Vendor Success Program

Japan Consumer Innovation (JCI) is seeking a Senior Account Manager in the Vendor Success Program (VSP) who contributes to our vision to be the partner of choice for vendors to invest in for growth. This role brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and maximizes selling partner knowledge and capabilities. It's a unique opportunity to get broad exposure to Amazon Retail leadership and partner teams worldwide. If you love a challenge and have a passion to transform Amazon JP selling partner capabilities, we want to talk to you.

ジャパン・コンシューマー・イノベーション(JCI)では、ベンダー サクセス プログラム(VSP)*と呼ばれるサービスを提供するアカウントマネージャーを募集しています。この職務では、様々なデータを駆使し、取引企業の売上促進に向けた戦略を立案し、売上最大化を目指します。Amazonリテール部門のリーダーシップやグローバルのパートナーチームと幅広く接しながら、アカウントの管理、及びプロジェクトの推進をお任せします。

Key job responsibilities
The Vendor Success Program (VSP) aims to engage JP tail vendors across all Product Families to improve selection breadth, quality, conversion, traffic and availability.You will be part of VSP's new paid service "VSP+" as an account manager.

Your key responsibilities will be as below.
1. Help to standardize the account management process for VSP vendors by contributing to the launch of a new paid consultancy service
2. Working directly with top-tier VSP vendors to provide guidance, support, and insights to drive growth across their Amazon businesses. On a day-to-day basis, this includes building vendor business plans and identifying opportunities to drive growth for vendors across new selection, conversion, traffic, availability, and operational excellence business pillars.
3. Analyze data and trends to identify, action, and/or influence long term in order to maximize potential for your assigned portfolio of Vendors.
4. Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your vendors to find joint areas of opportunity to drive customer success with Amazon.
5. Build effective working relationships with your Vendors; be a trusted advisor and a business advocate.

ベンダー サクセス プログラム(VSP)は、全ジャンルにわたるベンダーと関わり、品揃え、品質、コンバージョン、トラフィック、在庫状況を改善することを目的としています。その中で、新規にローンチしたVSPのサービス形態である「VSP+」のアカウントマネージャーとして参加していただきます。

具体的には
1. 新しい有料コンサルティングサービスの立ち上げに貢献し、VSPベンダーのアカウント管理プロセスの標準化を支援する
2. トップTierのベンダーと協力し、Amazon事業全体の成長を促進するためのガイダンス、サポート、インサイトを提供する。
3. 担当するベンダーのポテンシャルを最大化するために、データとトレンドを分析し、長期的な視点でのアクション・改善を促進していく
4. ビジネス戦略の開発をリードし、長期的なアカウントプランを設計する。チーム内外やベンダーと効果的に協力し、Amazonでのカスタマーサクセスを推進する共通の機会領域を見つける
5. ベンダーとの効果的な業務関係を構築し、信頼できるアドバイザーおよびビジネスパートナーとなる

About the team
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation

- 6+ years of digital advertising and client facing roles with a focus on data analysis experience
- Experience with annual brand and media planning
- Experience in digital advertising and client facing roles with a focus on data analysis


PREFERRED QUALIFICATIONS

- Experience hiring and developing sales management teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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