External Trainer
We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
County/Borough England/ Wales Office location Home Working Full time/Part time Part time Hours per week 30 Work schedule Flexible working hours which can be discussed at interview. This role does include travel so there may be a requirement for over night stays and working some early evenings. Basic Salary £22,744.10 per annum. (FTE £28,430.07 per annum) Allowances Home Working Contract type Fixed Term DBS required? NA End date (if fixed term) 12 Month FTC from start date Police vetting required? No Closing Date 27/08/2025 Ref No 6278 Documents
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What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
2. Flexible working options including hybrid working
3. 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
4. An extra day off for your birthday & options to buy or sell annual leave
5. Pension with 5% employer contribution
6. Enhanced sick pay allowances, maternity & paternity payments
7. High Street, retail, holiday, gym, entertainment & leisure discounts
8. Access to our financial wellbeing hub & salary deducted finance
9. Employee assistance programme & wellbeing support
10. Access to EDI networks and colleague cafes
11. Cycle to work scheme & season ticket loans
12. Ongoing training & support with opportunities for career development & progression
About the role:
This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.
As an External Trainer you will:
13. Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
14. Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
15. Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
16. Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
17. Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.
You will need:
18. Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
19. Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
20. Experience of delivering soft skills training and experiential learning activities
21. Ability to develop a range of learning and development solutions that meet client priorities
22. Experience of planning courses and evaluating outcomes
23. A driving licence as this role does require frequent travel across England and Wales