Join to apply for the French Renewal Specialist role at Concentrix.
4 days ago Be among the first 25 applicants.
* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up‑sell opportunities
* Provide accurate weekly/monthly/quarterly sales forecast
* Mastery of product knowledge and technical understanding of services to assess client requirements
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
* Work with a team and report directly to a Sales Manager
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Other
Industries
* IT Services and IT Consulting
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Location: Liverpool, England, United Kingdom.
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