We are looking for an Operational Account Administrator. This role offers the chance to enhance your customer service skills, develop new processes, and contribute to the success of BCA as part of a collaborative team.
Reporting to the Operational Account Manager, you'll provide reliable administrative support to the Online Operations Team, ensuring daily tasks are completed to meet service level agreements and KPIs. Strong internal communication and efficient stakeholder relationships are essential.
Key responsibilities include:
1. Updating systems by registering new vehicles, including all service history, and preparing relevant documents for auction purposes.
2. Creating digital assets with high quality and accuracy concerning documentation and vehicle specifications within specified timelines.
3. Ensuring high-quality data input and accuracy related to documentation and vehicle details.
4. Collaborating with the team to meet KPIs.
5. Checking imaging and quality standards.
6. Performing ad hoc tasks as required.
Essential skills and knowledge include:
* Strong communication and relationship management skills.
* Proficiency in Microsoft Office, including Excel and PowerPoint.
* Knowledge of DTR & ACS Reporting.
* Experience working in a fast-paced office environment.
We are proud to be Level 1 Disability Confident and committed to an inclusive and accessible recruitment process.
Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, offering competitive salaries, attractive benefits, support for career progression, and flexible remote working.
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