Job Description:
We're proud to partner with the NHS, supporting their recruitment for additional administrative support. While this is a short-term assignment, it currently has no defined end date.
Job Overview
We are seeking a highly organised and detail-oriented Administrator to join our NHS team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support.
Key Responsibilities:
Book appointments in line with set criteria, ensuring all protocols are followed.
Manage day-to-day workload independently and update waiting lists to departmental standards.
Process referrals within agreed timelines, prioritizing urgent cases as needed.
Handle appointment cancellations and rebookings promptly, notifying the Line Manager of any issues.
Send confirmation letters and respond professionally to telephone inquiries.
Liaise with staff, departments, and external agencies while maintaining high communication standards.
Record patient data accurately and adhere to confidentiality policies.
Provide cover for colleagues during absences and assist with basic staff training.
Ensure compliance with protocols, guidelines, and operational standards.Requirements:
Strong organisational and communication skills.
Ability to work flexibly and under pressure.
Proficiency in handling sensitive information.Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job