Job Summary
Full-Time 37.5 hours per week. The Whittington Emergency Department (ED) serves the diverse local community of North London in and around Archway and Highgate. We are a busy but very friendly central London ED, seeing more than 100,000 patients in the last year and our recent CQC inspection last year praised the training and development opportunities for staff. We provide high quality emergency care and maintain an above‑average performance for initial assessment, ambulance handovers and four‑hour performance.
Main duties of the job
As an Emergency Department Assistant you will have the opportunity to rotate through the department, including developing your skills in minor injury in our Urgent Treatment Centre with support of the ENPs, Majors where we assess the majority of ambulance patients, the fast‑paced assessment area and will also gain new skills and training in mental health. We are looking for dedicated, compassionate and dynamic healthcare assistants with acute hospital experience to join our team. Emergency Department experience isn’t essential, as we will provide you with a training plan to develop your skills in specialist techniques such as plastering, cannulation and wound care. Post holders would be expected to rotate onto nights and weekends on a four‑week rota basis. Flexible working will be considered as part of the trust values.
We would welcome applications from individuals who are from underrepresented groups in the organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.
Details
* Date posted: 16 February 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £30,546 to £32,207 a year inclusive of Inner HCAS per annum
* Contract: Permanent
* Working pattern: Full‑time
* Reference number: 220‑WHT‑3701
* Job locations: Whittington Hospital, Magdala Avenue, London, N19 5NF
Job Description
Patients are to be treated with dignity, respect and discretion whilst maintaining their confidentiality.
* Support and engage with mental health patients in the Department providing assistance to nursing team in caring for patients presented with mental health. Participate in the completion of risk assessments and care planning.
* Ensure that patients personal hygiene requirements are met. This will include assisting with washes, bed bathing, assisting patients to use the shower and bath, providing mouth care and cleaning dentures.
* Assist patients with nutritional needs and feeding patients if required.
* Carry out non‑complex assessments within scope of practice and as required meet the needs of the patient.
* Adhere to Trust policy on moving and handling.
* Complete all documentation in conjunction with qualified staff. Evaluate care given using the appropriate documentation.
* Be aware of and adhere to the Trust guidelines relating to infection control. Take steps to prevent cross infection by using universal precautions and hand washing. This includes wearing uniform in accordance with hospital policy.
* Communicate effectively with patients, other Trust staff and the general public. Be polite and respectful to everyone who comes in contact with you. Answer the phone clearly and politely stating your name and who you are and to relate any messages promptly and accurately.
Person Specification
Essential
* NVQ Level 3 or Diploma in Healthcare
* Ability to work flexibly
* Ability to work well under pressure
* Good timekeeping
* Good communication skills (written & oral)
* Basic clinical assessment skills, including patient observations (Blood Pressure, Temperature, Pulse and Respiration)
* Ability to perform Urinalysis
* Ability to perform ECG recordings
* Relevant experience in direct patient care
* Knowledge of Infection Prevention and Control principles
Desirable
* Intravenous Cannulation
* Phlebotomy
* Plastering skills
* Previous ED experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Whittington Hospital NHS Trust
Address: Whittington Hospital, Magdala Avenue, London, N19 5NF
Employer's website: https://www.whittington.nhs.uk/
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