Senior Facilities Manager - Client Side
Full-Time | To £50,000 | Leeds City Centre Based with Multi-Site Responsibility
We’re looking for a proactive, people-focused Senior Facilities Manager to lead a multi‑disciplinary team, drive operational excellence, and uphold the highest standards of safety, compliance, and customer experience. This is a senior role with full leadership responsibility across Hard FM, Soft FM, and a diverse mixed‑use property portfolio predominantly across Leeds and Manchester but also includes properties in London and Scotland.
This is a hands-on leadership role suited to someone who thrives in a dynamic environment, enjoys developing teams, and can confidently oversee both in‑house operations and outsourced contract partners.
The Role
As Senior Facilities Manager, you will:
* Lead and develop a team spanning 2 x Hard FMs, Soft FM, a Building Manager and 24/7 security operations.
* Manage both planned and reactive maintenance, statutory compliance, and contractor performance.
* Oversee cleaning, waste, and security services (mix of in‑house and outsourced teams).
* Ensure building safety, operational continuity, and exceptional standards across commercial, retail, and residential areas.
* Manage budgets, assist with service charge elements, procurement, and supplier performance.
* Build strong relationships with tenants, stakeholders, residents, and internal teams.
* Drive sustainability, energy efficiency, service improvement, and operational quality.
This is a senior operational role requiring strong leadership, technical understanding, and the ability to balance strategic thinking with day‑to‑day delivery.
Who We’re Looking For
* Proven experience in Facilities Management (Hard and Soft FM service delivery) at a senior or multi-site level
* Strong people management skills, including leading both in-house and outsourced teams
* Confident stakeholder manager with excellent communication skills
* A proactive, organised leader who can juggle multiple demands and drive improvement
Salary & Pay
* To £50,000
* 8:00am – 5:00pm, Monday to Friday
* Free parking in Leeds City centre - 24/7
* On call escalation rota 1 week in 6.
* 26 days annual leave + 8 public/bank holidays
* Pension: Auto-enrolment after 3 months; eligibility for the Company Defined Contribution Pension Scheme after 12 months.
* Share Incentive Plan: Eligible after 6 months’ service.
* Health and wellbeing plan after successful probation