Why join ERIKS? Our Marketing function is where creativity meets technical expertise to bring the ERIKS story to life. We ensure our customers understand the value of our products and services through clear, engaging, and insightful communication. At ERIKS UK&I, we recognise that diverse perspectives fuel better ideas which is why our marketing team draws on different experiences, backgrounds, and ways of thinking to create campaigns that connect with every audience. We collaborate across the business to translate specialist knowledge into meaningful messages, adapt to changing market needs, and highlight the innovations that set us apart. Together, we build a brand presence that is authentic, inclusive, and aligned with the values of both our colleagues and our customers. About the Role: The Business Development Associate plays a key role in driving new business growth at ERIKS by connecting with early-stage prospects and nurturing them into qualified sales opportunities. Acting as the first human touchpoint for many potential customers, this role involves a mix of outbound calling and lead qualification activities. Supported by the wider marketing team and working closely with sales teams, the associate will profile prospects, build rapport, and move them through the early stages of the buyer journey. The successful candidate will demonstrate strong listening, communication, and influencing skills, and bring experience in engaging customers around complex technical and service-led value propositions. This is a highly proactive, self-starting role with flexibility in working pattern and the opportunity to shape ERIKS lead generation success. Proactively contact early-stage leads and prospects by phone and email to understand needs and introduce ERIKS offer. Qualify leads using agreed criteria and convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) following predesigned workflows. Nurture prospects through prospect journey and engagement plans and using content, messaging and follow-up touchpoints available in the playbook and library. Collaborate with the marketing and sales teams to ensure smooth handover of qualified leads into the sales cycle. Use HubSpot CRM to record all activity, lead status and prospect feedback. Support connection-building on social media platforms for wider team campaigns where appropriate. Continually assess lead readiness (Scoring) and recommend appropriate next steps in the journey. Attend team calls and participate in the ongoing improvement of ERIKS demand generation process. Key Skills, Experience & Requirements: Proven experience in outbound customer engagement, telesales, or inside salesideally in a B2B or technical services environment. Demonstrated ability to understand customer pain points and communicate tailored solutions. Experience using CRM systems (preferably HubSpot or similar). Confident engaging with prospects. Experience nurturing prospects through a long or complex buying journey is desirable. Excellent verbal and written communication Strong listening and questioning ability Confidence and resilience when handling outbound activity Able to build rapport quickly and gain trust Self-motivated with a results-driven mindset Comfortable working autonomously within a wider team environment Organised and able to manage multiple conversations and prospects simultaneously Whats in it for you? Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work: Time Off That Works for You 25 days annual leave bank holidays Option to buy up to 5 extra days 1 paid wellbeing day per year Health & Wellbeing Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy Medical second opinions, lifestyle coaching, and wellness discounts Security & Support Company sick pay from day one Contributory pension scheme Group income protection (after qualifying period) Life assurance Extra Perks Cycle to Work scheme Enhanced Maternity, Paternity & Adoption leave Fertility leave and support Who are we? Were ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better. With 170 sites across the UK and Ireland, youre never far from a supportive, inclusive team. From shop floors to strategic roles, your skills make a difference wherever you are. Were proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward. Were building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging arent just words, theyre central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, youll find it here. So what are you waiting for? Lets build something remarkable together. ERIKS is an Equal Opportunities Employer.