Working for ESS as our Branch Assistant will require you to be an all‑rounder who enjoys variety in their day. Our branches are often fast‑paced; dealing with customers face to face, by phone and email, and processing orders and customer returns. Your role will be to help with all of this, so you could be on the counter dealing with customers, testing and carrying out inspections of our products, and occasionally delivering or collecting equipment from our customers.
Key Responsibilities
* Be the first point of contact for customers and colleagues alike.
* Responsible for appropriate branch presentation.
* Ensure all kit is stored correctly and easily accessible.
* Ensure vehicles are always loaded safely and in line with company procedures.
* Carry out daily compliance and H&S checks, as directed.
* Assist and attend stock takes as required.
* Cover deliveries and collections when essential to business demands.
What We’re Looking For
* You enjoy meeting people and can demonstrate what great customer service looks like.
* A real team player with a genuine desire to help.
* Comfortable working at pace in a busy environment.
* An interest in tools/machinery.
* Some basic knowledge of how equipment works and/or be keen to learn and widen your own expertise.
* Basic knowledge and understanding of safety in the workplace.
* Full driving licence with good knowledge of the local area.
What We Can Offer You
* Competitive salary.
* Salary sacrifice pension.
* 25 days holiday FTE, plus bank holidays.
* Additional holiday purchase scheme.
* Free Tool Hire.
* Life Assurance cover 3x salary.
* Share save scheme.
* Eye care vouchers.
* Recommend a friend scheme.
* Learning & Development – commitment to upskilling and developing our people, structured in-house training available alongside external training where required.
* Cycle to work scheme.
* Long service recognition.
* My Vp discounts – a variety of discounts and rewards on thousands of well-known brands.
* Discounts on HP products.
* EE mobile contract discount offers.
* Gym discounts.
* Health Shield (discounted premiums on health care cash plan).
* Regit Assist 24/7 accident helpline – free joining.
* All the above managed through our Employee Engagement Platform – Spotlight.
Equal Opportunities
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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