Job Title: Service Manager Department: Service Reporting To: Technical Director Location: Fordham, Cambs Hours of Work: 40hrs p/w Purpose of the Role Fire and Security Manager for service and installation of Fire detection, emergency lighting, fire extinguishers and Security services with our BAFE and SSAIB approved company. CamAlarms Limited is an ambitious company servicing throughout East Anglia, working with commercial, industrial, educational, and healthcare sectors and requires a fire and security manager to assist with the continued growth and management of the business. Working alongside the Assistant Service Manager and Technical Director to assist the company overall to reach its growth aspirations. The ideal candidate will have experience and a proven track record within the fire and security industry. Good knowledge of all aspects of maintenance and installations of fire and security equipment Key Responsibilities (not limited to) Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out. Displays extensive working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and pro...