Job Description - Crewing Officer (16754)
Job Description
Crewing Officer ( 16754 )
Description
Crewing Officer - Fixed Term Contract
The majority of these roles will be fixed‑term contracts, with a small number of permanent roles also available.
Intro
We are easyJet – a FTSE‑100 listed, £multi‑billion low‑cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low‑cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you
* Have experience working in airline operations, crewing, cabin crew, or a similar fast‑paced operational environment
* Enjoy making decisions under pressure and solving complex problems in real time
* Can work flexibly across day and night shifts in a 24/7 operation
The Team
You’ll be part of the Crewing team within Network Control and the wider Integrated Control Centre, operating 24/7 to ensure safe, legal, and compliant crew rosters across the network. The team works closely with crew, base teams, rostering, training, FRMS, and other ICC functions to protect safety, maintain on time performance, and support a smooth operation. Network Operations plays a critical role in delivering a safe, reliable, and high‑quality service for our customers, working in partnership with Flight Ops, Cabin Services, Ground Ops, Planning, Maintenance, Safety, and Security.
The Role
As a Crewing Officer, you’ll report to the Senior Crewing Officer while on shift and play a key role in managing crew rosters from the day of operation up to three days out. Using the AIMS crew system and decision‑support tools, you’ll ensure rosters are safe, legal, and compliant with regulations and agreements, while balancing operational robustness, cost efficiency, fatigue management, and crew wellbeing. This is a fast‑paced, operational role where sound judgement, clear communication, and a strong safety mindset are essential.
Requirements of the Role
What we’re looking for
* Maintaining safe and compliant crew rosters in line with regulations, contracts, and company policies
* Managing crew disruption and re‑crewing uncovered duties in line with business rules and agreements
* Keeping ICC teams informed of crew‑related disruption and escalating issues where required
* Communicating effectively with bases, handling teams, and other ICC hubs
* Applying judgement to roster changes, balancing operational needs, cost, fatigue risk, and crew lifestyle
* Supporting a strong safety culture through incident reporting and compliance with operational manuals
* Providing cross‑functional support to other operational and planning teams when needed
Key skills and experience
* At least two years’ relevant experience, ideally within airline operations, crewing, or cabin crew
* Ability to make informed decisions under pressure and in ambiguous situations
* Strong communication, influencing, and stakeholder management skills
* Comfortable managing multiple priorities and short deadlines
* Knowledge of EASA regulations and easyJet alleviations is beneficial
* Confident using Microsoft Office and operational systems
* Knowledge of AIMS or a similar crewing system is desirable
What you’ll get in return
* Annual credit towards an easyJet holiday
* Access to flexible benefits and extras
Practicalities
This full‑time role is based at Luton, working an average of fourteen 12‑hour shifts per 28 days, including both day and night shifts.
Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
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Business Area
Operations Control Centre
Primary Location
London Luton Airport
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