Overview
Are you a proactive and enthusiastic administrator who thrives on variety? Do you have at least 3 years experience in an office environment perhaps in sales or administration and are now looking to broaden your skills in both areas? We’re seeking a Service & Sales Administrator to join our friendly and supportive team in Basingstoke. You’ll be working within a small, close-knit office team while being part of a well-established, respected business.
Responsibilities
* Acting as the first point of contact for customer enquiries by phone and email.
* Planning the logistics of service schedules - book in service visits with customers.
* Preparing and sending customer quotes.
* Processing sales orders accurately through the system.
* Raising invoices and follow up where necessary.
* Supporting lead generation activity.
* Accurately maintain customer records.
* Liaise with internal teams to ensure smooth service delivery.
* Provide excellent customer service at every stage of the process.
What Were Looking For
* Minimum 3 years office experience in administration or sales support.
* Confident communicator with strong customer service skills.
* Highly organised with the ability to prioritise and manage multiple tasks.
* A proactive approach with enthusiasm to learn and take ownership.
* Comfortable using IT systems (training provided on in-house software).
* Previous experience in logistics, scheduling, or order processing is desirable but not essential.
What We Offer
You’ll receive full training and 100% support from your manager, with plenty of opportunity to learn and grow. If you’re looking for a role that balances administration with customer contact and logistics, this could be the perfect next step in your career.
This is an office-based role, Monday to Friday, 8:30am–5:00pm. Excellent benefits including bonus and incentives.
Job Details
* Seniority level – Entry level
* Employment type – Full-time
* Job function – Sales and Business Development
* Industries – Administrative and Support Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr