Job Description
Performance & System Improvement Manager
Location: Redditch
Salary: Up to £60,000
Are you passionate about driving operational excellence and embedding lasting change? We’re looking for a Performance & System Improvement Manager to join our Central Operations team, leading initiatives that streamline processes, enhance efficiency, and deliver real value across the business.
About the role
In this role, you’ll partner with Planning & Scheduling, Operational Contract Support, and wider business stakeholders to deliver continuous improvement projects. Using methodologies such as Lean, Six Sigma, and Kaizen, you’ll lead the design and rollout of new systems, embed process changes, and foster a culture of problem-solving and accountability.
Your work will directly impact performance by reducing costs, optimising workflows, and ensuring sustainable improvements that meet both business and client needs.
What you’ll be doing
1. Lead the rollout of new systems and processes, ensuring smooth handover into business-as-usual.
2. Analyse operations, identify inefficiencies, and design practical improvements.
3. Run workshops ...