Credit Manager - Professional Services Permanent | Hybrid (2 Days in Birmingham) | Up to £70,000 Benefits Are you a commercially savvy Credit Manager with a background in professional services? Do you have experience leading high-performing teams and a passion for driving results? If so, this could be your next challenge. We're seeking a confident and strategic Credit Manager to join our client's growing business. Based in Birmingham with flexible hybrid working (2 days in the office), this role offers national travel as required and the opportunity to make a significant impact within a professional and collaborative environment. Key Responsibilities Lead and manage the day-to-day operations of the credit control team, overseeing collections and aged debt across multiple regions. Set clear KPIs, monitor performance, and implement continuous improvements to enhance cash flow and reduce bad debt. Provide leadership and support to a small, skilled team - including remote team members - ensuring strong communication, motivation, and development. Build and maintain effective relationships with internal stakeholders, clients, and external partners. Lead on credit risk assessments, reporting, and escalation processes in line with business policies. Partner with finance and commercial teams to support forecasting, reconciliations, and reporting. About You Proven experience in a Credit Manager role within professional services or a similarly complex, regulated environment. Confident managing both office-based and remote team members; experience in remote management is highly desirable. Excellent interpersonal and communication skills, with the ability to influence and challenge at all levels. A strong understanding of credit control procedures, risk management, and compliance. Highly organised, analytical, and solutions-focused. Willingness to travel nationally as per business needs. What's On Offer Salary up to £70,000 depending on experience Hybrid working (2 days per week in Birmingham office) National travel as required A collaborative, inclusive, and professional team culture Ongoing learning and development opportunities Comprehensive benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data