About us
Dyson is a global technology company powered by ingenuity and relentless curiosity. We reimagine everyday products through radical innovation—from vacuums and hair care to air purification and robotics. Our teams thrive on challenge and continuous improvement. Our work is fast-paced, collaborative, and deeply connected to Dyson’s mission of solving problems others ignore. Joining the team to shape the voice and vision of Dyson worldwide, influencing how millions of people experience our brand.
About the role
We are looking for a determined Senior Delivery Manager with experience delivering social‑first campaigns. This role is a 12‑month FTC, starting immediately, and will be based at our Malmesbury campus. In this role you’ll coordinate and deliver social media content on time and to specification. You will work closely with teams across New Product Development (NPD), campaigns and partners to ensure all content meets brief requirements, is quality‑checked and accurately uploaded to our social publishing platform (Sprinklr) and asset library (Content Hub). Your work will drive consistency, efficiency and high standards for Dyson’s social media content worldwide, supporting effective and quality delivery across all markets for both Owned and Paid social media channels.
Key Responsibilities
Effective Campaign & Project Delivery
Collaborate: partner directly with Project Managers and the Hogarth delivery team to map out, align and optimise all timelines for upcoming Brand360 and always‑on social content deliverables.
Schedule management: own and maintain the content delivery roadmap, ensuring clarity across NPD, campaigns and Social & Partnerships output.
Brief alignment: liaise closely with the Social & Partnerships team and Business Unit owners to confirm content meets brief requirements, helping to resolve any delivery gaps.
Issue resolution: anticipate, flag and elevate delivery issues or delays to the right teams, solving problems before they impact campaigns.
Champion best practice: work with social strategists and creatives to upskill and coach delivery teams on social‑first content formats and technical requirements.
Content Quality Control & Asset Distribution
Quality assurance: review a wide range of content across multiple channels for accuracy, channel best practice and format specifications including thumbnails, captions (VTTs), music licensing and copy consistency. Work with project teams to resolve any issues or missing elements.
Asset delivery: upload approved content from Content Hub to Sprinklr for publishing, adhering to all tagging and technical protocols.
Social delivery decks: create and own comprehensive delivery decks summarising all necessary elements for social teams, including post copy, asset locations and content metadata.
Global distribution: share final delivery decks with the Global Social Media Community to drive engagement and consistent adoption.
Point of contact: act as the go‑to for all regional and global teams on content handover, troubleshooting and best practices.
Platform Expertise & Process Optimisation
Platform champion: become a power user and champion for Content Hub (our campaign asset library) and Sprinklr (social publishing), onboarding new users and standardising processes.
Delivery partner excellence: build strong relationships with our paid production partners at Hogarth, enabling strong working relationships and holding them to account for quality of delivery.
Full Brand360 Campaign view: think beyond the immediate ask, considering gaps in plans, impacts of other workstreams and potential external factors that may influence delivery.
Continuous improvement: propose and implement workflow improvements, identifying pain points and championing new, more efficient ways of working.
Data‑informed: leverage analytics and feedback loops regarding asset adoption and publishing to drive ongoing optimisation of delivery practices.
About you
* An experienced manager with 3‑5 years in social media production or delivery management.
* Detail‑obsessed, with a knack for spotting issues before they scale.
* Proven expert in working with Content Hub, Sprinklr and third‑party delivery platforms.
* Expert in social content, best practices and platform nuances.
* Comfortable managing multiple projects and timelines, able to pivot and communicate clearly with diverse teams.
* Proactive and willing to challenge the status quo to raise the bar for content quality and delivery.
Equal Opportunity Employer
Dyson is an equal opportunity employer. We welcome applications from all backgrounds and make employment decisions without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
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