Job Description
Closing date
Customer Team Leader Location:Canterbury Road, Whitstable, CT5 4HH Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed!
You must be aged 18+ to authorise age-related sales
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, youll play a key role in making life easier for our customers.
Why this job matters:
Youll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Youll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, youll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do
* Own the day-to-day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co-op through community engagement and membership growth