We are currently partnering with a housing association based in Surrey, who are recruiting for an Income Manager to join their team on a temporary 12-18 month fixed-term contract .
This is a full-time position with a salary band of £41,000 to £43,000 (subject to experience) and they are hoping to get someone started in January, subject to notice.
Duties will include (but are not limited to):
Managing a team of 8 income officers
Improving customer financial resilience and experience
Maximising income collection and reduce arrears
Leading income service performance and digital transformation
Developing strong partnerships and contract management with local authorities, support agencies, and service providers
Ensuring robust governance, risk management, and compliance
Experience required:
Experience required in Social Housing
Rent account management – including performance measures and case management
Skills, knowledge and expertise required:
Regulatory and statutory requirements relating to rents and consumer standards
Local and national Government Policy relating to welfare benefits
Proven knowledge of Homelessness legislation
Proven knowledge of Housing Law, including court processes and routes to collect debt
Risk, Governance and Assurance in the housing sector
Rewards and Benefits:
Hybrid working
27 days holiday plus bank holidays
Generous pension scheme
Working hours :
36 hours per week
Monday - Friday
2/3 days working from home
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
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