Exam Centre Manager
Join Our Client's Team as an Exam Centre Manager!
Are you ready to take your career to the next level? Our client, a leader in the education sector, is on the lookout for a dedicated and enthusiastic Exam Centre Manager to join their vibrant team in London. This is a fantastic opportunity for someone with a passion for education and a knack for management to make a real impact!
Position Details:
Job Title: Exam Centre Manager
Contract Type: Permanent
Location: London City
Working Pattern: Full Time (37.5 hours per week, Monday - Saturday)
Salary: £35,000 - £37,000 per annum
What You'll Do: As the Exam Centre Manager, you will play a pivotal role in ensuring the smooth operation of our test centres. Your responsibilities will include:
To ensure that the facilities, operations and performance at the assigned test centres meet the standards of Prometric and its testing clients.
To plan working rotas and supervise Test Centre Administrators
To act as a TCA to administer tests
To supervise security/verification precautions of test candidates arriving for registration, ensuring that identification etc. is carried out correctly.
To answer telephone enquiries and provide information about testing to candidates.
To support operations and technical personnel with data communications, ensuring that these are successfully completed.
To file irregularity reports for unusual situations or complaints.
To calculate and approve timesheets and expenses for all staff, submitting to the Senior Manager at appropriate times.
To provide security at the testing facilities by ensuring all locks and security systems are properly used. The TCM will also be responsible for holding keys to the testing facility.
To operate the Digital Video Recording System and to train all staff to use the system
To actively participate in Prometric quality assurance, audit programs and other company initiatives as a flexible team player.
To maintain a working knowledge of policies, practices and procedures.
What We're Looking For: To thrive in this role, you should possess the following qualifications and experience:
Flexibility in working hours and willingness to support activities at other locations.
Proven customer service and management experience.
A commitment to meeting deadlines and responsibilities.
Strong responsiveness to management direction.
Exceptional interpersonal skills and the ability to work as part of a team.
A good general education, with at least a grade C in GCSE English and Maths (or equivalent).
If you are enthusiastic about testing and have the skills to manage a successful exam centre, we want to hear from you!
Apply Now! Take the next step in your career and become an integral part of our client's mission to deliver exceptional testing experiences. Send your CV highlighting your relevant experience today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website