Job overview
An exciting opportunity has arisen to join the Trust's Corporate Governance team within the Risk and Assurance Portfolio. We are looking for an enthusiastic, cheerful and self-motivated person to take on the role of Head of Risk.
Working closely with the Safety and Learning team, the Risk and Assurance team handles all functions associated with incident and risk management across the organisation. In addition, the Team has overarching responsibility for the Trust's Local Risk Management System (LRMS) and the management of external visits, inspections and accreditation visits. The Head of Risk is a band 8A role within the Risk and Assurance Team.
As the Head of Risk the post holder will provide leadership and management in all aspects of risk management for the Trust, working across all sites. In addition the post holder will lead on the development of the Trust's LRMS, support the delivery of the Trust Risk Management Strategy, and ensure the effective management of key governance functions. The position also includes line management responsibilities.
If you are passionate about improving incident reporting and risk management within an NHS environment, we would love to hear from you!
Main duties of the job
The post holder will be responsible for leading the development of data analysis and reporting systems, ensuring that robust and efficient systems are in place to enable the Trust to report effectively and maintain oversight of its key quality and safety requirements. The post holder will be responsible for producing, analysing, interpreting and delivering high quality, consistent and timely data that support these requirements and will have the ability to present and manipulate complex data sets. In addition, the post holder will be the Trust specialist on the Local Risk Management System (LRMS) across all modules, and they will act as the lead technical risk adviser.
The post holder will support the Associate and Deputy Associate Director of Risk and Assurance in the delivery of the Trust Risk Management Strategy, providing strong leadership creating a culture and environment in which risk management and incident reporting are embedded at all levels of the organisation.
The post holder will work with other members of the Corporate Governance team to ensure that effective and robust governance processes underpin the coordination and management of external visits, inspections and accreditations, including Trust wide inspection by the Care Quality Commission (CQC).
Working for our organisation
At our Trust, you'll be part of a team of over 10,000 dedicated colleagues, all working hard to provide high-quality services for 370,000 people in our local area and specialist care for 1.5 million people across Lancashire and Cumbria. Whatever your role, you'll know that the work you do each day makes a genuine difference--not just to patients, but also to the staff and communities we serve.
Working with us isn't just a job, you will have access to a wide range of development opportunities designed to help you grow, build new skills, and explore different career pathways. Along the way, you will meet inspiring colleagues, work alongside experts from all areas of hospital life, and discover opportunities you might never have considered before.
At Lancashire Teaching Hospitals you will be challenged to think differently, encouraged to be bold, and supported to contribute ideas that help us innovate and improve. Whether you're just starting out or looking to take the next step in your career, we'll help you find your path and give you the tools to succeed.
Every role here has a purpose and impact. By joining us, you'll play a pivotal part in enhancing patient care and experience, while building a career you can truly be proud of.
Detailed job description and main responsibilities
The main duties and responsibilities of the role are summarised below, however please refer to the role specification document for the full details of the role.
1. Manage activities relating to the Trust’s obligations and responsibilities, to manage clinical incidents and clinical risk management standards, as regulated and monitored by the Care Quality Commission, NHS England and the local Integrated Care Board (ICB).
2. Implement and lead change across the organisation in relation to the Local Risk Management System (LRMS) and the delivery of the Trust Risk Management Strategy.
3. Provide dedicated support administrating the Trust’s LRMS, including, but not limited to the following key activities; structuring and scheduling of reports, development/refinement of forms, maintaining data quality standards within the team and wider trust, enacting any changes to the system as required.
4. Ensure the LRMS remains compliant/compatible with the Learn From Patient Safety Events (LFPSE) system. Appropriately administrate and monitor the LRMS for optimum effectiveness and provide training as appropriate to Trust staff regarding incident and risk management processes.
5. Support the Governance, Risk and Patient Safety Leads in embedding the Patient Safety Incident Response Framework within the organisation.
6. Develop and structure reports to support the provision of performance data such as Key Performance Indicators. Identify and analyse trends, themes and learning from data and ensure there are processes in place for sharing these widely across the organisation to support service improvements and reductions in harm.
7. Be responsible for departmental personnel and have departmental budget responsibility.
Person specification
Qualifications and Education
Essential criteria
8. Educated to degree level or similar equivalent academic ability / or practical experience.
Desirable criteria
9. Capsticks diploma in clinical risk and claims management.
10. ECDL and information systems Intermediate Level.
11. Qualification, or training, or significant experience of using Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
Knowledge & Experience
Essential criteria
12. Significant experience in LRMS development, build and management.
13. Understanding of the National Health Service, CQC regulatory process and involvement in the collection of evidence.
14. Relevant experience in providing, receiving and analysing complex, sensitive or contentious information both written and verbally.
15. Previous clinical governance and risk management experience.
16. Proficiency in performing risk assessments.
17. Experience of supporting the preparation of reports to Board, Executive and Senior Managers and for external parties i.e.. ICB.
18. Experience of communicating effectively internally and externally (e.g. patients/clients, public, partners, key stakeholders) i.e. ICB partners
Desirable criteria
19. Experience in implementing an LRMS within a comparable NHS organisation.
20. Experience of change/ project management.