The Role
We are a team of security professionals and between us we will carry out foot patrols covering our 50-acre campus and 100+ buildings across Newcastle City Centre, supporting students, colleagues and visitors as needed and ensuring our spaces are kept safe. We have developed an interactive map showing the areas we cover and patrol and to give you some insight into the full breadth of the University campus
Our Security Team play a pivotal role in ensuring that our students, visitors and colleagues have a safe and enjoyable experience on campus. You will have the opportunity for development, and we will fund your SIA licence as well as pay a 20% shift allowance on top of your basic salary. We promote a diverse culture and our Security Team are role models with exceptional customer service and professional approaches.
We are looking for people who can:
- Oversee response to situations on campus in a calm and professional manner
- Liaise with all stakeholders to lead change within the Newcastle University's security culture
- Demonstrate strong leadership, mentorship and customer service skills
- Support a diverse student population from a wide range of cultural backgrounds
You will oversee the day-to-day operational management of the Estate Security Service ensuring that standards are effectively maintained to protect University buildings and property and provide a safe, secure environment for staff, students, and visitors to the University. Ensuring that all security teams provide a consistent, effective level of service throughout the University, including Accommodation and Hospitality Service (AHS) tenanted sites in accordance with Service Level Agreements. Close working with the Head of Security in identifying security threats and developing effective solutions. Where necessary, research, formulation and documentation of draft policies and procedures.
Please reach out to Paul Harris at for a chat about the role.
To apply please upload your CV and cover letter evidencing how your skills and experience meet the essential criteria as outlined in person specification of job description.
Key Accountabilities
1. Deputise for the Head of Security in their absence and to contribute to strategic decision making and crime prevention
2. Implementation of operational instructions and guidance documents
3. Day to day management of Security Team Leaders and monitoring of operational security functions to provide an efficient, cost-effective service
4. Represent the security service, as required at high level meetings
5. Carry out investigations into crime, security related incidents and disciplinary matters, producing and submitting written reports
6. Collate and analyse information from all security teams to identify crime and security trends to provide effective solutions
7. Management of the University CCTV system and recording equipment (including Body Worn Video) to a consistent standard to ensure fair and lawful operation in accordance with the University CCTV Code of Practice and Operating Instructions
8. Ensure that all traffic movement and car parking is correctly regulated
9. Management of all technical resources as stated for operational use by all security staff inclusive of damage analysis and repairs
10. Organisation of training for the operation of all technical systems and devices
11. Ensuring that all devices are up to date with security or feature updates
12. Liaison with external agencies and service providers, including emergency services
13. Driving the requirement of discipline within teams using HR policy and procedure where appropriate
14. Maintenance of the annual renewal of security radio licences
15. Organisation and initiation of promotional events for the safeguarding SafeZone app to encourage maximum take-up by staff and students
16. Representation of the Security Team and University whilst attending both internal and external meetings/forums relating to security technical assets and working practices
17. Provision of technical and operational assistance when providing security support for major events, and the overseeing of evidence provision for internal and external investigations
The Person
Knowledge, Skills and Experience
Essential
18. Extensive understanding of current legal practices and guidelines, including identification of offences, powers of arrest, data protection act, human rights issues, health and safety and University policies and procedures.
19. Knowledge of modern security systems including CCTV, digital recording systems, intruder alarm systems; and also, management and administration of such systems.
20. Knowledge of current security theories and their application
21. Good Knowledge of security industry legislation, procedures, and policies
22. Good basic education, particularly in oral and written English
23. Hold a full, current, valid UK driving licence (manual)
24. Have relevant experience in providing training
Attributes and Behaviour
25. Close working with the Estate Security Manager in researching, formulating and documenting policies
26. Ability to manage own time effectively and effectively delegate responsibilities in an effective manner
27. Able to identify areas for improvement and provide cost effective solutions that interface with section and University strategies
28. Prepared to make decisions on particularly important matters of a diverse nature based upon knowledge of legislation and University policies
29. Ability to assess situations quickly, sometimes on the basis of telephone briefs and make appropriate effective decisions
Qualifications
30. Hold a managerial qualification at Level 5 or be prepared to achieve it within 18 months of appointment
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a silver award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 28445
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