ISSProductivity Business PartnerLocation: Bolton, BL6 6SUHours of work: 37.5Contract Type: Fixed Term ContractThis role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.The Productivity Business Partner will work closely with on-account teams to help them achieve maximum efficiency across their operations.Job DescriptionThis role combines data capture, analysis, measurement, and ongoing maintenance with hands-on physical audits to ensure programmes are delivering as intended.You'll play a key part in deploying these initiatives, using your insights to drive continuous improvement and measurable results.Key Responsibilities
* Capture and cleanse productivity data in target areas.
* Audit sites, identify gaps, and implement corrective plans.
* Work with programme lead to track and report progress.
* Train and support site teams on productivity improvement activities.
* Coordinate with operational stakeholders to deliver agreed plans.
* Report key milestones, issues, and progress to the MD.
* Contribute to achieving agreed financial benefits for ISS or the customer.
Strong interpersonal and influencing abilities.
* Collaborative approach with excellent spoken and written English.
* Knowledge of project management principles.
* Facilities management experience, outsourced or insourced.
* Tenacious, pragmatic, and able to adapt to change.
* Flexible and mobile, with willingness to travel.
* Customer service background with a service-focused mindset.
* Experience in cleaning, catering, security, workplace, or engineering desirable.
* Self-motivated with strong workload management and prioritisation skills.
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