Description With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team. As an Infrastructure Engineer II at JPMorgan Chase within the Infrastructure Platforms team, you will develop expertise in software, applications, and technical processes specific to the infrastructure engineering discipline. In this role, you will begin to apply your skills in a particular application or technical methodology. As a part of the Mainframe & Midrange Compute (MMC) Supply Chain Engineering team, you will play a crucial role in supporting the technology environments that enable us to deliver services to our customers, clients, and businesses worldwide. Job responsibilities Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion Carries out day to day work assignments with some guidance and within documented parameters Escalates issues to appropriate leaders Develops considerations for upstream/downstream data and systems or technical implications Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on infrastructure engineering concepts and expanding applied experience Ability to troubleshoot issues in the tools we use, and to create and/or update documentation Emerging knowledge of the infrastructure supported, and the interdependencies between our Products and the wider Firmwide tooling Strong critical thinking and problem solving skills Ability to execute within a customer-centric environment, and to think creatively to deliver solutions through continuous improvement Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals Excellent communication skills Being detail oriented is crucial as you will be supporting the business by providing clean and accurate data Preferred qualifications, capabilities, and skills Financial industry knowledge