Job Summary
We are seeking a motivated and customer-oriented Client Advisor to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with clients, ensuring their needs are met effectively. As a Client Advisor, you will play a crucial role in fostering client relationships, providing exceptional service, and contributing to the overall success of our organisation.
Duties
* Communicate clearly and professionally with clients via phone and email, ensuring a positive experience at all times.
* Demonstrate excellent phone etiquette while handling client inquiries and complete a high number of outbound calls booking in service and MOT's.
* Engage in upselling opportunities by identifying client needs and recommending appropriate products or services.
* Perform data entry tasks accurately to maintain up-to-date client records and information.
Qualifications
* Proven experience in a customer service or advisory role is preferred.
* Strong communication skills
* Excellent phone etiquette and interpersonal skills for engaging with clients effectively.
* Proficiency in data entry with attention to detail for maintaining accurate records.
* A proactive approach to upselling products or services based on client interactions.
* A friendly disposition with a passion for delivering exceptional customer service.
If you are enthusiastic about building relationships with clients and have the skills we are looking for, we encourage you to apply for the Client Advisor position today
Job Type: Part-time
Pay: Up to £34,000.00 per year
Benefits:
* Bereavement leave
* Company events
* Employee discount
Work Location: In person