The Best Connection are looking for a Customer Service Advisor for a busy client in Chorley.
Job Role:
* Dealing with different Customer queries every day
* Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
* Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
* Demonstrate high quality customer service.
* The ideal candidate will be goal-oriented and have a deep knowledge on how to provide the best Customer Service whilst keeping up with business requirements in a good time-keeping, organised manner.
(Different shift times varying weekly, as long as 37 hours is completed)
08.00-16.30
09.00-17.30
09.30-18.00
Finishing early on Fridays.
Occasional O/T on Saturdays
Requirements:
* Attention to detail
* Relationship Building
* Self Motivated
* Can-do attitude
* Reliable transportation