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Sales, Parts & Warranty Administrator, Market Harborough
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Client:
HW Martin Holdings
Location:
Market Harborough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f33007814cac
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Job Title: Sales, Parts & Warranty Administrator
Location: King Group, Market Harborough
Salary: Competitive and dependent on experience
Contract: Permanent
Join the Forefront of Engineering Innovation at the King Group:
An exciting opportunity has arisen to join our team as a Sales, Parts & Warranty Administrator – a role where continuous professional development, learning, and growth are encouraged and integral to your journey with us. Are you inspired by the idea of joining a well-established Group of Companies operating across diverse industries? Do you thrive when faced with complex challenges and take pride in your work?
We are looking for someone eager to be part of a highly capable, agile team—where support and empowerment are prioritized. This role offers the chance to contribute to our customer service, sales, and aftersales operations, with opportunities to improve processes and make a lasting impact.
If you are someone ready to establish roots, grow with a expanding company, and play a key role in our continued success, we want to hear from you!
The Role:
We seek a motivated and enthusiastic Sales, Parts & Warranty Administrator to join our sales department. This is an excellent opportunity for someone aiming to develop a career in a dynamic, customer-focused environment. You will work closely with our experienced Business Development Manager and Parts & Service Manager to gain practical experience in sales processes, customer communication, and product knowledge within the heavy haulage and project engineering industry.
* Support the sales team by processing orders and maintaining an accurate internal order book with high attention to detail.
* Monitor and manage warranty claims from initial contact to resolution, ensuring prompt and professional communication.
* Provide outstanding aftersales service by coordinating with relevant departments to address issues efficiently.
* Assist customers with parts inquiries, including quoting, order processing, and dispatching orders.
* Maintain records and documentation to ensure smooth workflow and traceability across sales, parts, and warranty functions.
Key Skills/Experience:
Ideal candidates will possess the following qualifications and skills:
* Strong administrative and organizational skills.
* Excellent communication and customer service abilities.
* High attention to detail and accuracy.
* Ability to manage multiple priorities and adapt to changing needs.
* Proficiency in using order processing and CRM systems (training provided if needed).
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