Job Title: Reception Administrator Location: Widnes HCRC, Oaks Place, Caldwell Road, Widnes, WA8 7GD Hours: 37 hours per week – 37.5 hours per week across 7 days – mixture of 2 shifts (7.45am – 3.45pm & 1.15pm – 9.15pm) Trust Location: Bridgewater Community Healthcare NHS Foundation Trust Role type: Temporary for 3 months with possibility of extension Reference: 86222 What you’ll be responsible for: · Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service · Provide a customer focused service to the users of the clinics to incorporate the co-ordination of appointments and workload management for the clinics liaising with all staff · Manage/ book clinic and meeting rooms within the premises and keep room availability updated as appropriate. · Provide a front line service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate · Management of the patient booking system to include building of clinic sessions, management of waiting lists and breaches, data cleansing · Deal with all internal/external mail and redistribution to relevant department This role may require you to show ...