Customer Service Administrator - Whiteley
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Job Description
Location: Whiteley
Salary: £27,456 per annum
Role Type: Full Time, Permanent
Hours: 40 hours per week, Monday to Friday 8am – 5pm
About Us
Our Vision is to be the best people who work together for a cleaner, safer future where everyone can thrive. We are seeking passionate individuals to promote sustainable waste management and help reduce the UK's carbon footprint, protecting the environment for future generations.
We are a leading environmental company in the UK, independently owned with a strong family ethos. We offer a range of employee benefits and have a tradition of developing our team members. Our guiding principle is “It’s all about the people,” with many staff members staying with us for decades.
Benefits of Working at CSG
* Attractive salary and annual bonus scheme
* Long Service Awards and recognition schemes
* Referral bonuses and pension plan
* Share options and retail discounts
* Training and development opportunities
* Health care cash plan
* Dress down Fridays
* Modern office near Whiteley with standing/sitting desks
* Food & coffee truck daily
* 33 days holiday including bank holidays, with buy/sell scheme
Role Responsibilities
* Support the National Accounts Helpdesk team and Helpdesk Manager
* Confirm job prices using in-house system Xeres
* Liaise with customers to request Purchase Orders
* Adhere to invoicing requirements and meet month-end deadlines
* Cover for the National Accounts Coordinator during absences
* Perform ad hoc duties as required
Person Specification
* Excellent communication skills, both written and verbal
* Strong attention to detail and organizational skills
* Ability to work under pressure and meet deadlines
* Customer-focused with a confident telephone manner
* Team player with good multitasking abilities
* Proficient in Microsoft Office, especially Excel, Word, and Outlook
* Experience in customer service and administration is essential
Additional Information
CSG is an equal opportunities employer. For more information, visit our website: www.csg.co.uk. We take data security seriously; please read our recruitment privacy notice.
Application Process
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Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
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