Senior Sports Business Administrator Student And Academic Services Student & Academic Support Grade 5 - £27,319 to £31,236 per annum (depending on experience) The role Working as part of the Sport Business and Administration Team, you will oversee and contribute to a team of sport administrators to ensure Sport Hallam delivers an excellent customer/user experience to all its stakeholders. You’ll work right across the Sport Hallam Team as well as the wider university to support and promote a range of programmes, bookings, processes, and sport participation initiatives. It is essential that you have good customer service skills as the role is dealing with customer queries in person, over the phone and via email. You'll need to have excellent communication skills and be confident working with a wide variety of people and platforms. You will be expected to deliver a high-quality administrative service whilst also receiving and responding to customer enquiries, so it is important that you can organise and prioritise your workload, using your initiative. Strong IT skills and attention to detail are essential as the role requires use of a range of operating systems to facilitate bookings and enquiries, plus the administration of finances including sales, purchasing, and invoicing. The role is predominantly Monday to Friday but the department operates Monday to Sunday therefore willingness and flexibility to work occasional weekends and evenings to support university open days and events is required. The department The Sport Service sits within Student Success as part of Student Futures and Support Directorate, responsible for operating four sport facilities including: Sheffield Hallam Sports Park, Sheffield Hallam City Athletics Stadium, City Gym and Pearson Gym as well as a wide range of sport and physical activity programmes and services for our students, staff and local community. With a team of approximately 40 contracted members of staff with a further support team of 60+ you will become part of a workforce passionate about transforming lives through sport and physical activity. For more information please check out We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. You will be contractually enrolled into the Local Government Pension Scheme (LGPS) – one of the largest and most generous defined-benefit pension schemes in the country. Each year you will earn a secure pension benefit of 1/49th of your salary and the University will pay pension contributions towards the cost of this pension (currently worth about 22% of your salary). For a starting salary of £25,000, for example, the University would pay just over £5,400 in the first year of your employment and you would earn a pension of £510 p.a. for that year (payable from your State Pension Age). Find out more about the LGPS If you’re a member of the Universities Superannuation Scheme (USS) directly before joining us, you can choose to remain in USS instead. Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status. The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK. Accessibility We are committed to ensuring our materials are accessible to all. If you encounter any accessibility barriers or have suggestions for improvement please contact us using our web accessibility report form. Your feedback helps us enhance our accessibility efforts and improve our services. Having trouble with your application? Please take a look at our guide to applying for more information We welcome applications for job-share, part-time and flexible working arrangements